Privacy Policy

Last updated: 8th March 2026

In One Place App Ltd ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect when you use the One Place app, how we use it, and the rights you have.

1. Who we are

• App name: One Place
• Company: In One Place App Ltd
• Country: United Kingdom
• Contact email: info@oneplaceapp.co.uk

2. Information we collect

When you use One Place, we may collect:

• Account details: your name, email address, and password.
• Usage data: how you use the app, such as log data and analytics.
• Location data: if you choose to share your current location.
• Log data: if the app crashes or errors, technical details may be collected (such as your device model, operating system, IP address, the time/date of the error, and what you were doing in the app).

We do not collect or store payment information at this stage.

3. How we use your information

We use your information to:

• Create and manage your account.
• Provide, improve, and personalise our services.
• Analyse how the app is used and fix issues.
• Keep the app secure.

4. Third-party services

We use trusted providers to help run the app, such as:

• Google Analytics (to understand app usage)
• Firebase (for performance, authentication, and crash reporting)
• Google Maps (to provide location features and map services within the app)

These services may collect data under their own privacy policies. Other trusted providers may be added in future — if so, we'll update this policy.

5. Sharing plans with others

If you choose to share a plan, we provide a link that lets your selected contacts view the information you've chosen to share. You control who you share plans with and can deactivate the sharable link or remove guests at any time. Anyone with the link may be able to view the plan, and we are not responsible for how others use or share that information once they receive it.

6. Cookies and similar technologies

While we don't use cookies directly, some of our third-party tools may use cookies or similar technologies (like device identifiers) to work properly. You can usually control this through your device settings.

7. Service providers

We may share your data with trusted companies that help us provide the app (e.g., hosting, analytics, customer support). They only use your data to perform these tasks for us and are not allowed to use it for anything else.

8. Children's privacy

One Place is not designed for children under 13. We don't knowingly collect personal data from children. If we learn that we've collected data from a child under 13, we will delete it. Parents or guardians who believe this has happened should contact us at info@oneplaceapp.co.uk.

9. Data security

We take steps to protect your data, but no system is completely secure. We cannot guarantee absolute security.

10. Links to other services

The app may contain links to other sites or services. We are not responsible for the privacy practices or content of those third parties.

11. Your rights

As a UK user (and under GDPR), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Ask us to delete your data.
• Object to or limit certain processing.

To exercise these rights, email info@oneplaceapp.co.uk.

12. Changes to this policy

We may update this Privacy Policy occasionally. If we make significant changes, we'll let you know in the app or by email.